My site seems to be down 212 views

Steps to follow if your website or server appears to be down

Configure email clients outlook, thunderbird etc 197 views

Incoming mail server (POP3/IMAP server): mail.yourdomain.com Outgoing mail server (SMTP server): mail.yourdomain.com Or Host: mail.yourdomain.com Username: the full e-mail address. Example: you@yourdomain.com instead of you. Password: Assigned in cPanel -> Email -> Manage/Add/Remove Accounts. SMTP authentication must be enabled for the login to be successful.*

Restoring Large Backups 194 views

Cpanel and phpmyadmin have size limits on the files that can be uploaded through it. If you are having troubles restoring a large backup, open a support ticket and we will restore it for you from the server root.

Cannot Login To Cpanel - SSL error 191 views

Some customers have issues with getting SSL certificate warnings when trying to login and access Cpanel. The security error which you see is due to accessing a URL in which the name of the site does not exactly match the domain to which we had put on our SSL certificate.

How to use web based email 179 views

How to perform a trace route from WindowsPosted 58 weeks 18 hrs 46 mins

From a windows computer do the following steps: Click Start Click Run Enter "command" with out the quotes Type "tracert www.yoursite.com" with out the quotes and entering your actual domain name.

My site seems to be downPosted 58 weeks 1 day 13 hrs 44 mins

Steps to follow if your website or server appears to be down

Configure Outlook ExpressPosted 59 weeks 5 days 2 hrs 3 mins

How to configure your Microsoft Outlook Express email client to work with your web-based email account

Create Email AccountsPosted 59 weeks 5 days 13 hrs 44 mins

You can easily create e-mail accounts from your hosting account Control Panel (cPanel). Here is what you need to do:

How to use web based emailPosted 59 weeks 5 days 13 hrs 44 mins