OS Web

  April 23, 2021  by  Mark Artyniuk
Our credit card gateway 2checkout will no longer be able to process mastercards as of April 29-2021. If you would like pay via mastercard please use paypal as your checkout method instead.

1) http://www.downforeveryoneorjustme.com/ - down for everyone? Or is it only affecting you?

2) if its up for everyone and only seems down for you, most likely your IP has been blocked by the firewall.

3) go to https://osempire.com/ipcheck.php and take note of your IP address, please include this in your support ticket so we can unblock quickly.

4) if your website is down for everyone, d
o a tracert by domain name and IP

On windows hit "start" then "run" type cmd

then at the command prompt type tracert yourdomain.com

select all and copy the results (use the tool at the top left of the prompt window)

5) Then go to the "Customer Area" and open a support ticket including the tracert results (paste).  Also include your IP address so we can remove it from the firewall block list if that is the case.
RewriteEngine On
RewriteCond %{HTTPS} off
RewriteRule (.*) https://%{HTTP_HOST}%{REQUEST_URI} [R,L]

Add the above code to the top of your .htaccess file redirect all http traffic to https

When migrating a website to our servers you will usually want to preview the site before changing the DNS.

 You can change your "hosts" file to force your PC to resolve your domain to the new server while everyone else continues to see the site on the old server:

On Windows: http://www.howtogeek.com/howto/27350/beginner-geek-how-to-edit-your-hosts-file/

Here is how to do it on  MAC:

  1. Open the Mac's Terminal.
  2. You may either type Terminal on the Spotlight, or by going into Applications -> Utilities -> Terminal.

  3. Open the hosts file for editing.
  4. In the terminal window you just opened copy/paste the command string below, and press return.

    sudo nano /private/etc/hosts

    You'll be prompted to enter your Mac user's password. NOTE: you won't see the cursor move. This is normal, so press return when done.

  5. Edit the hosts file by adding these two lines to the bottom of the file.
  6. SERVER_IP_ADDRESS domain.com
    SERVER_IP_ADDRESS www.domain.com

    For example, it should look like: google.com www.google.com

    Make sure that there is a space between the IP and the URL! Otherwise, the rule will not work.

    Be sure to place domain.com with your actual domain name. If you're not sure which IP address to use, please contact our Support Department for further assistance.

  7. Save save your changes by pressing control-o on your keyboard then return to accept the filename. Exit the editor by pressing control-x. This takes you back to the terminal screen.
  8. You may need to flush your Mac's DNS cache, so copy/paste the below command string into terminal, and press return.
  9. dscacheutil -flushcache

    This completes the hosts file modification, so you should now be able to see your site here with us using your domain in your browser's address bar.

    When testing is complete you may undo these changes by repeating the steps above but removing the information entered in step 3.

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